Terms and Conditions

I. General Rules

1. Making a reservation constitutes confirmation of having read these terms and conditions, acceptance thereof, and an obligation to comply with its provisions.

2. Guests staying at the property are also required to adhere to health and safety as well as fire prevention regulations, and in exceptional cases, to follow the instructions of the property staff.

3. In the event of a breach of these terms and conditions, the property reserves the right to refuse further services to guests who violate them. Such guests are required to immediately comply with staff requests, settle payments for services rendered, pay for any damages or destruction caused, and leave the premises immediately.

4. By making a reservation, the guest agrees to the processing of personal data solely for the purpose of handling the reservation and fulfilling the registration obligation in accordance with the Act of August 29, 1997, on the protection of personal data. Guests have the right to access and update their personal data.

5. Reservations are made under the name of the individual or company responsible for payment.

6. Only registered guests are allowed to use the property. Guests are not permitted to hand over keys to others. Fee for lost key: 200 PLN.

7. For fire safety reasons, the use of open flames and unauthorized electrical devices (e.g., irons, heaters) is prohibited in the property and its surroundings. This does not apply to chargers and power supplies for electronic and computer devices.

8. Guests bear full financial and legal responsibility for any damages or destruction to the property’s equipment or items caused by themselves or accompanying individuals. Compensation for damages will be based on an invoice or expert valuation.

9. Any damages should be reported to the reception immediately upon occupying the property. Otherwise, it is assumed that all equipment was intact and undamaged.

10. Guests are specifically required to use the property’s equipment in a manner that does not cause damage or deterioration.

11. The property is not responsible for vehicle damage or loss of belongings left in the property.

12. Check-in begins at 3:00 PM, and check-out is at 11:00 AM.

13. Smoking and wearing high heels or shoes that may damage wooden floors and stairs are strictly prohibited on the property.

14. Quiet hours are in effect from 10:00 PM to 6:00 AM.

15. Guests are required to behave in a way that does not disturb other guests during quiet hours and is socially acceptable during the day.

16. Pets are allowed for an additional fee: 200 PLN, with a refundable deposit of 1000 PLN upon confirming no damages.

17. Children and teenagers under 18 years old are allowed to stay only under the supervision of adults, who take full responsibility for their actions and any resulting situations on the property.

18. The property reserves the right to refuse accommodation to individuals visibly under the influence of alcohol, drugs, or those behaving rudely.

II. Additional Fees

1. The sauna and jacuzzi are additional paid options. Fees: sauna: 300 PLN; jacuzzi: 500 PLN. Usage rules for the sauna and jacuzzi are regulated by separate policies.

2. These fees are payable in cash on the day of arrival.

III. Deposit

1. A deposit is required to confirm a reservation.

2. Payment of the deposit constitutes acceptance of the reservation conditions outlined in these terms and conditions.

3. Failure to pay the deposit within the agreed timeframe will result in reservation cancellation.

IV. Cancellation

1. In case of cancellation up to 30 days before the arrival date, the guest will forfeit a non-refundable deposit of 30% of the reservation cost.

2. In case of no-show or cancellation within 14 days of the arrival date, the guest will be charged the full reservation cost, payable within three days to the property’s bank account.

3. For cancellations over 30 days before the arrival date, the property may agree to reschedule the stay with adjustments for any cost differences.

4. Unused portions of the stay do not entitle guests to a refund.

V. Online Reservations

1. Online reservations can be made via the website www.widokowachata.pl, by phone, or via email.

2. To confirm an online reservation, the guest must pay 30% of the total reservation cost within two days of booking.

3. Online reservations are subject to the same cancellation policies as other reservations, as outlined in Section IV of these terms and conditions.

VI. Final Provisions

1. Free, unsecured parking is available for guests. Vehicles must be parked in designated areas. The property owner is not responsible for vehicles or belongings left inside.

2. Complimentary WiFi internet is available throughout the property.

3. Guests have access to: a ski storage room, a children’s playground, a gazebo, and barbecue equipment.